The scam that fraudulently uses Better Business Bureau's name will not die. Reports indicate that businesses are, once again, receiving emails from impostors claiming to represent BBB. Senders state that complaints have been filed and that recipients must click on enclosed links or provide other personal information to address the complaints.
This is a scam. The enclosed links may contain viruses and malware that could damage computers and place identities at risk.
- Scan BBB emails for typos; obvious grammatical errors are an indication that emails are counterfeit.
- Check the senders' email addresses; complaint notices are generated by local BBBs and not from the Council of Better Business Bureaus - or CBBB.
- Hover the mouse cursor over enclosed links; beware if Web addresses do not reflect bbb.org.
Tip: Copy and paste enclosed links directly into text editors that do not support HTML - such as Notepad - and the direct links will be shown.
Better Business Bureau serving Alaska, Oregon and Western Washington reminds businesses that - while BBB does send complaint notices by mail, email and fax - the best way to verify the legitimacy of any official-looking correspondence is to immediately contact the local BBB office.
For more details, read CBBB's press release: New Scam Uses BBB.org Email Address
Report scams at bbb.org/scam/report-a-scam and forward suspicious emails to email@example.com.